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Forum
Icom Canada - Burnaby B.C.
Topic starter
25/04/2020 4:58 pm
Hello All;
Â
I recently sent a Icom 2300H to Icom Canada for repair. I had a automotive battery freeze and short out, which shorted out and made the 2300 inoperable. I believe the voltage jumped over the fuse holders. Prior to shipping to Icom, I called Icom in B.C. and talked to Albert. Albert is the man who does amateur radio repairs.Â
Albert explained the $100+ hourly rate was for commercial users, and he would be keeping in mind the cost of replacement. He also assured me that no repairs would be done without my approval. I sent the radio to Icom via Canada Post for ~ $18.00. Â
Albert called me a couple working days after he received the radio, and advised me the cost would be $60.00 labour, and $1.80 for the part. It was a protective diode that needed replaced. Cost to ship back to me was ~$20.00. I had the radio back within 3 working days. Â
I could have purchased a new 2300H, for about $250, plus shipping and GST but for about $100 total, I am back up and running. Â
Albert from Icom Canada was great, I fully recommend using their services when ever a product is beyond the users repair comfortably level.Â
Thank You Albert, From Icom
Icom Canada - 1-604-952-4268
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